If you need immediate JEDI infrastructure support, please send a chat to the #jedi-infra-support Slack channel. As we build our knowledge base, we are going to try our best to document past issues and common questions in this wiki. It is recommended to search you issue here, in the slack channel, and also in the JEDI Documentation before reaching out for help. 

Troubleshooting Tips

• Make sure your code is up to date.
• Try deleting your old venv and starting with fresh installs of solo, r2d2, ewok, and simobs.
• Rebuild jedi-bundle using the scripts available in jedi-tools' build_skylab.sh.
• Make sure your environment is set up correctly. Protip: use jedi-tools' setup.sh. We keep the HPC setup scripts up to date with the most recent release of spack-stack.
• Did you restart the ecflow server?

Previous Issues

skylab.jcsda.org or experiments.jcsda.org is not responding

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