Page History

Service Categories or start at help.ucar.edu, help@ucar.edu, or 303-497-2000
Accounts, Identities, Access, and Permissions How does person A get access to thing B?	Analytics, Business Intelligence, and Reporting What does the data say and/or show?	Consulting and Advice for Custom IT Solutions What are possible approaches to my unique problem?
Cybersecurity, Information Security What do I need to know about cybersecurity?	Data Centers, Facilities, and Hardware Hosting Where can I keep computer hardware?	Documentation and Training Where can I learn more about IT-related topics?
Email, Calendar, Collaboration What do we use for email, calendar, chat, and file sharing?	Enterprise Software, Applications, and Licenses What software is available to everyone?	Governance, Strategy, and Architecture How are decisions made across IT?
Infrastructure, Platforms, and Cloud Services What back-end IT services are being provided?	IT Purchases, Procurements, and Hiring How do I buy IT-related things and hire IT-related staff?	Lab, Center, and Program-Specific Services Who supports my highly specific custom need?
Networking, Voice, and Connectivity How do I get network connections, wifi, and phones?	Project and Portfolio Management How can I get project management support?	Research Computing and Cyberinfrastructure How can I get support for research-specific technologies?
Research Data Services How can I get support for my research data needs?	Researcher and Scientist Services What services are specific to researchers and scientists?	Room, Meeting, and Event Technologies How do our multimedia services work?
Storage Services Where can I store data?	Support for Laptop, Desktop, and Tablet Users How do I get help for everything computer-related?	Web Platform and Website Services What back-end and user-facing web services exist?
Services by Category or start at help.ucar.edu, help@ucar.edu, or 303-497-2000
Accounts, Identities, Access, and Permissions How does person A get access to thing B?
Service	Scope	Audience
New Accounts, Deactivations	UCAR, NCAR, UCP	admins, admin assistants, managers, HR, IT staff
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Services by Category

or start at help.ucar.edu, help@ucar.edu, or 303-497-2000

Service Category

Service

Scope

Accounts, Identities, Access, and Permissions

How does person A get access to thing B?

New Accounts

UCAR NCAR UCP

admins, managers, IT staff

...

Deactivate Accounts

Accounts, New	UCAR, NCAR, UCP	admins, admin assistants, managers, HR, IT
Accounts, Temporary Deactivations	UCAR, NCAR, UCP	admins, admin assistants, managers, HR, IT
Permission Changes	UCAR, NCAR, UCP	admins, admin assistants, managers, HR, IT
Requests for Access (RFA)	UCAR, NCAR, UCP	admins, admin assistants, managers, HR, IT
Fischer Identity	UCAR, NCAR, UCP	IT
Identity Governance	UCAR, NCAR, UCP	IT, HR

UCAR NCAR UCP

admins, managers, IT staff...

Analytics, Business Intelligence, and ReportingWhat does the data say and/or show?

Service

Scope

Audience

PowerBI

UCAR, NCAR, UCP

staff needing reports

persons needing robust reporting
Prism Analytics

Workday reports

Consulting and Advice for Custom IT Solutions What are possible approaches to my unique problem?
UCAR, NCAR, UCP	persons needing reporting within Workday
Service	Scope	Audience
Name	Units	audience
Cybersecurity, Information Security What do I need to know about cybersecurity?
Service	Scope	Audience
Name	Units	audience
Data Centers, Facilities, and Hardware Hosting Where can I keep computer hardware?
Service	Scope	Audience
Name	Units	audience
Documentation and Training Where can I learn more about IT-related topics?
Service	Scope	Audience
Name	Units	audience
Email, Calendar, Collaboration What do we use for email, calendar, chat, and file sharing?
Service	Scope	Audience
Name	Units	audience
Enterprise Software, Applications, and Licenses What software is available to everyone?
Service	Scope	Audience
Name	Units	audience
Governance, Strategy, and Architecture How are decisions made across IT?
Service	Scope	Audience
Name	Units	audience
Infrastructure, Platforms, and Cloud Services What back-end IT services are being provided?
Service	Scope	Audience
Name	Units	audience
IT Purchases, Procurements, and Hiring How do I buy IT-related things and hire IT-related staff?
Service	Scope	Audience
Name	Units	audience
Lab, Center, and Program-Specific Services Who supports my highly specific custom need?
Service	Scope	Audience
Name	Units	audience
Networking, Voice, and Connectivity How do I get network connections, wifi, and phones?
Service	Scope	Audience
Name	Units	audience
Project and Portfolio Management How can I get project management support?
Service	Scope	Audience
Name	Units	audience
Research Computing and Cyberinfrastructure How can I get support for research-specific technologies?
Service	Scope	Audience
Name	Units	audience
Research Data Services How can I get support for my research data needs?
Service	Scope	Audience
Name	Units	audience
Researcher and Scientist Services What services are specific to researchers and scientists?
Service	Scope	Audience
Name	Units	audience
Room, Meeting, and Event Technologies How do our multimedia services work?
Service	Scope	Audience
Name	Units	audience
Storage Services Where can I store data?
Service	Scope	Audience
Name	Units	audience
Support for Laptop, Desktop, and Tablet Users How do I get help for everything computer-related?
Service	Scope	Audience
Name	Units	audience
Web Platform and Website Services What back-end and user-facing web services exist?
Service	Scope	Audience
Name	Units	audience

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Key

Service Categories

Accounts, Identities, Access, and Permissions

How does person A get access to thing B?

Analytics, Business Intelligence, and Reporting

What does the data say and/or show?

Consulting and Advice for Custom IT Solutions

What are possible approaches to my unique problem?

Cybersecurity, Information Security

What do I need to know about cybersecurity?

Data Centers, Facilities, and Hardware Hosting

Where can I keep computer hardware?

Documentation and Training

Where can I learn more about IT-related topics?

Email, Calendar, Collaboration

What do we use for email, calendar, chat, and file sharing?

Enterprise Software, Applications, and Licenses

What software is available to everyone?

Governance, Strategy, and Architecture

How are decisions made across IT?

Infrastructure, Platforms, and Cloud Services

What back-end IT services are being provided?

IT Purchases, Procurements, and Hiring

How do I buy IT-related things and hire IT-related staff?

Lab, Center, and Program-Specific Services

Who supports my highly specific custom need?

Networking, Voice, and Connectivity

How do I get network connections, wifi, and phones?

Project and Portfolio Management

How can I get project management support?

Research Computing and Cyberinfrastructure

How can I get support for research-specific technologies?

Research Data Services

How can I get support for my research data needs?

Researcher and Scientist Services

What services are specific to researchers and scientists?

Room, Meeting, and Event Technologies

How do our multimedia services work?

Storage Services

Where can I store data?

Support for Laptop, Desktop, and Tablet Users

How do I get help for everything computer-related?

Web Platform and Website Services

What back-end and user-facing web services exist?

Services by Category

Accounts, Identities, Access, and Permissions

How does person A get access to thing B?

Accounts, Deactivations

UCAR, NCAR, UCP

admins, admin assistants, managers, HR, IT

Name

Question

Name

Units

audience

Name

Question

Name

Units

audience

Name

Question

Name

Units

audience

Name

Question

Name

Units

audience

Name

Question

Name

Units

audience