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Service Categories

or start at help.ucar.edu, help@ucar.edu, or 303-497-2000

Accounts, Identities, Access, and Permissions
How does person A get access to thing B?
Analytics, Business Intelligence, and Reporting
What does the data say and/or show?
Consulting and Advice for Custom IT Solutions
What are possible approaches to my unique problem?
Cybersecurity, Information Security
What do I need to know about cybersecurity?
Data Centers, Facilities, and Hardware Hosting
Where can I keep computer hardware?
Documentation and Training
Where can I learn more about IT-related topics?
Email, Calendar, Collaboration
What do we use for email, calendar, chat, and file sharing?
Enterprise Software, Applications, and Licenses
What software is available to everyone?
Governance, Strategy, and Architecture
How are decisions made across IT?
Infrastructure, Platforms, and Cloud Services
What back-end IT services are being provided?
IT Purchases, Procurements, and Hiring
How do I buy IT-related things and hire IT-related staff?
Lab, Center, and Program-Specific Services
Who supports my highly specific custom need?
Networking, Voice, and Connectivity
How do I get network connections, wifi, and phones?
Project and Portfolio Management
How can I get project management support?
Research Computing and Cyberinfrastructure
How can I get support for research-specific technologies?
Research Data Services
How can I get support for my research data needs?
Researcher and Scientist Services
What services are specific to researchers and scientists?
Room, Meeting, and Event Technologies
How do our multimedia services work?
Storage Services
Where can I store data?
Support for Laptop, Desktop, and Tablet Users
How do I get help for everything computer-related?
Web Platform and Website Services
What back-end and user-facing web services exist?

Services by Category

or start at help.ucar.edu, help@ucar.edu, or 303-497-2000

Accounts, Identities, Access, and Permissions

How does person A get access to thing B?
ServiceScopeAudience
Accounts, Deactivations
UCAR, NCAR, UCP
admins, admin assistants, managers, HR, IT
Accounts, New
UCAR, NCAR, UCP
admins, admin assistants, managers, HR, IT
Accounts, Temporary Deactivations
UCAR, NCAR, UCP
admins, admin assistants, managers, HR, IT
Permission Changes
UCAR, NCAR, UCP
admins, admin assistants, managers, HR, IT
Requests for Access (RFA)
UCAR, NCAR, UCP
admins, admin assistants, managers, HR, IT
Fischer Identity
UCAR, NCAR, UCP
IT
Identity Governance
UCAR, NCAR, UCP
IT, HR

Analytics, Business Intelligence, and Reporting

What does the data say and/or show?
ServiceScopeAudience
PowerBI
UCAR, NCAR, UCP
persons needing robust reporting
Prism Analytics
UCAR, NCAR, UCP
persons needing reporting within Workday

Consulting and Advice for Custom IT Solutions

What are possible approaches to my unique problem?
ServiceScopeAudience
Name
Units
audience

Cybersecurity, Information Security

What do I need to know about cybersecurity?
ServiceScopeAudience
Name
Units
audience

Data Centers, Facilities, and Hardware Hosting

Where can I keep computer hardware?
ServiceScopeAudience
Name
Units
audience

Documentation and Training

Where can I learn more about IT-related topics?
ServiceScopeAudience
Name
Units
audience

Email, Calendar, Collaboration

What do we use for email, calendar, chat, and file sharing?
ServiceScopeAudience
Name
Units
audience

Enterprise Software, Applications, and Licenses

What software is available to everyone?
ServiceScopeAudience
Name
Units
audience

Governance, Strategy, and Architecture

How are decisions made across IT?
ServiceScopeAudience
Name
Units
audience

Infrastructure, Platforms, and Cloud Services

What back-end IT services are being provided?
ServiceScopeAudience
Name
Units
audience

IT Purchases, Procurements, and Hiring

How do I buy IT-related things and hire IT-related staff?
ServiceScopeAudience
Name
Units
audience

Lab, Center, and Program-Specific Services

Who supports my highly specific custom need?
ServiceScopeAudience
Name
Units
audience

Networking, Voice, and Connectivity

How do I get network connections, wifi, and phones?
ServiceScopeAudience
Name
Units
audience

Project and Portfolio Management

How can I get project management support?
ServiceScopeAudience
Name
Units
audience

Research Computing and Cyberinfrastructure

How can I get support for research-specific technologies?
ServiceScopeAudience
Name
Units
audience

Research Data Services

How can I get support for my research data needs?
ServiceScopeAudience
Name
Units
audience

Researcher and Scientist Services

What services are specific to researchers and scientists?
ServiceScopeAudience
Name
Units
audience

Room, Meeting, and Event Technologies

How do our multimedia services work?
ServiceScopeAudience
Name
Units
audience

Storage Services

Where can I store data?
ServiceScopeAudience
Name
Units
audience

Support for Laptop, Desktop, and Tablet Users

How do I get help for everything computer-related?
ServiceScopeAudience
Name
Units
audience

Web Platform and Website Services

What back-end and user-facing web services exist?
ServiceScopeAudience
Name
Units
audience

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