This is the site for UCAR/NCAR stuff including desktop support:https://servicedesk.ucar.edu/plugins/servlet/desk/site/staff-support
https://servicedesk.ucar.edu/plugins/servlet/desk
As of 2022: https://ithelp.ucar.edu/
This is the Jira site for research computing requests:
https://helpdesk.ucar.edu/plugins/servlet/desk/portal/3